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Private Suite Services
For the discerning traveller, the Private Suite experience is the ultimate way to travel, offering exceptional privacy, comfort, and personalised service.
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OUR Private Suite Services
Services
Departure
Greeting – Curbside
You will be welcomed at our private suite by a dedicated doorman and escorted inside to your personal butler. Until your flight is called, relax in your private lounge and enjoy the experience at your own pace
EXCLUSIVE LOUNGE
Each private lounge is thoughtfully curated to provide an elegant, tranquil setting for relaxation, focused work, or time spent with guests and family.
FINE DINING & LUXURY SHOPPING
From exquisite light bites to indulgent dishes, everything is freshly prepared daily and complemented by a premium drinks service. Relax in refined comfort, where every detail is designed to make you feel at home, and enhance your experience with a personalised shopping journey through the terminals.
BOARDING
Security formalities are completed discreetly within the Private Suite, before a private luxury drive delivers you directly to your aircraft.
Services
Arrival
Arrival
Step off the aircraft to a personal welcome, a luxury transfer to your private lounge, and seamless luggage handling—effortless from the very first moment.
EXCLUSIVE LOUNGE
Settle into your private lounge, enjoy refined hospitality and à la carte dining, or spend time with guests as immigration formalities are handled discreetly within the suite.
Leaving the Airport – Seamless Exit
With immigration complete and luggage returned, your chauffeur-driven vehicle awaits to take you seamlessly to your destination.
Services
Connection
Arrival
Step off the aircraft to a personal welcome and be escorted to your private lounge. Thoughtfully designed for comfort and elegance, the space invites you to unwind or focus on work, while our seasonal menu offers a refined dining experience at your leisure.
Departure
When it’s time to depart, you’ll move seamlessly through private security and be driven in comfort directly to your aircraft.
Formalities Taken Care Of
Your time is yours. Every detail is seamlessly managed within our exclusive private suite, away fromthe bustle of the main airport.
Checking In
Upon arrival, we’ll take care of your passports, flight details, and luggage. Your airline will weigh and tag your bags and issue your boarding pass and baggage tags, all of which are returned to you before your flight. Every step is handled while you relax in the comfort of your private lounge.
Security
For our VIP guests, private security is conducted within the exclusive suite, allowing you to remain in a discreet and comfortable environment at all times. While all security procedures fully comply with standard aviation regulations, they are carried out privately within the suite, ensuring the same level of safety with added comfort, privacy, and ease.
IMMIGRATION AND CUSTOMS
While you relax in the comfort of your private lounge, your passport is presented to on-site Border Force officers on your behalf, with any additional checks handled discreetly in private if required. All customs formalities are seamlessly managed for you, including any declarations, allowing your arrival to remain calm, effortless, and entirely discreet.
Additional Service
Chauffeur Service
Experience true convenience and elegance with our premium chauffeur service, offering effortless collection and drop-off between the airport and your home. Guests booking our Elite Plus Service will be invited to provide their pick-up or drop-off details during the booking process, allowing us to tailor every aspect of the journey to their needs. From the moment your chauffeur arrives, every stage of your transfer is managed with precision, comfort, and style. Enjoy a smooth, stress-free, door-to-door experience in a luxury vehicle, ensuring the perfect start or finish to your travel..
Special Requests
Your booking includes up to two hours of service for departures and one hour for arrivals. If you wish to extend your time with us, please let us know at the time of booking so we can make the necessary arrangements. For suite access, your booking allows for up to two hours of use. If you would like to extend your stay or enhance your services, please speak to us before you arrive, and we will be happy to assist.
Hotel Booking
Enhance your journey with our bespoke hotel booking service, designed to secure the finest luxury and designer accommodations tailored to your preferences. Whether you seek elegant comfort, contemporary sophistication, or a world-renowned five-star experience, our team will curate the perfect stay for you. Simply share your requirements with us before you arrive, and we will handle every detail — from securing the ideal room category to arranging special requests and personalised amenities. Relax in complete confidence, knowing your stay has been crafted for comfort, style, and an effortlessly seamless experience.
Private Jet
Indulge in the highest level of personalised air travel with our private jet booking service. Whether you require a last-minute charter, a tailored itinerary, or a specific aircraft type, our team will curate a seamless and discreet experience from start to finish. Simply let us know your preferences before you arrive, and we will handle every detail — from securing your preferred jet to coordinating ground services and on-board comforts. Enjoy a truly elevated journey, defined by privacy, exclusivity, and effortless luxury.